14 WAYS TO BUILD YOUR SENSITIVITY MUSCLE

There’s no shame in being sensitive. You need to be.

Valuing sensitivity is essential for creating a healthy, inclusive, high-performance organization. It contributes to stronger relationships, better decision-making, and longevity for the organization.

  1. Self-reflection: Take time to reflect on your own beliefs, experiences, and attitudes. Consider how these might influence your interactions with colleagues and team members.

  2. Education and Training: Engage in diversity, equity, and inclusion training programs. These can provide valuable insights and tools for recognizing and addressing biases.

  3. Seek Feedback: Encourage open and honest feedback from colleagues. They can provide valuable perspectives on how your words and actions may be perceived.

  4. Stay Informed: Keep up-to-date with current events, social issues, and cultural shifts. This can help you better understand and empathize with the experiences of others.

  5. Challenge Stereotypes: When you notice yourself making assumptions based on stereotypes, consciously challenge them. Ask yourself if there's evidence to support these assumptions.

  6. Practice Active Listening: Truly listening to others and trying to understand their perspectives can help you recognize and validate their experiences.

  7. Avoid Generalizations: Be mindful of making sweeping statements about groups of people. Recognize that individuals have unique experiences and backgrounds.

  8. Seek and consider Multiple Viewpoints: When making decisions, take the time to consider how different groups of people might be affected. This helps prevent favouring one group over another.

  9. Cultivate Empathy: Put yourself in others' shoes to understand their feelings and experiences. This can help you respond with greater sensitivity.

  10. Use Inclusive Language: Be conscious of the language you use, and aim to be inclusive. Avoid language that may be exclusionary or offensive to certain groups.

  11. Challenge Microaggressions: If you witness or catch yourself engaging in microaggressions, address them directly. This helps create a more inclusive environment.

  12. Acknowledge Cultural Differences: Respect and appreciate the diversity of cultures within your workplace. Take time to learn about different traditions and practices.

  13. Monitor Decision-Making Processes: Consider if any biases might be influencing your decision-making. Ensure that decisions are based on objective criteria and fair assessments.

  14. Encourage Open Dialogue: Foster an environment where team members feel comfortable discussing issues related to bias and sensitivity.

Remember, it's an ongoing process. Regular self-assessment and a commitment to ongoing learning are key to maintaining sensitivity in the workplace.

Tina Collins, PCC, CPC

Tina is an award-winning, accredited coach and consultant passionate about helping executives and their teams rethink their work and approach by creating psychological safety that enables open, honest dialogues, creativity, and innovative problem-solving.

She combines these with her natural strengths (Strategic, Ideation, Self-Assurance, Maximizer and Futuristic) to help her clients dream big, remove unnecessary stumbling blocks, shed light on what’s hiding in the blindspots, create new possibilities, and maximize potential.

Her background includes Business Administration, Performance Measurement, Strategic Communication, Leadership, and Psychology. She’s worked with Federal Government agencies, the Department of National Defence, and leaders in the professional services, energy, construction, and financial sectors.

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11 REASONS WHY MINIMIZING OR IGNORING SENSITIVITY IS YOUR BIGGEST MISTAKE

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FOUR WAYS TO IMPROVE YOUR TEAM’S COLLABORATION